[ڸ]itSMF ISACA ϴ 2009 ISACA & itSMF ۷ 16 £ ֵȴ.
İ ǥؿ( μ) ϰ ѱIT(ȸ , itSMF ڸ), ѱý۰ȸ(ȸ Ȳ, ISACA) ְϴ ̹ ô뿡 ITSM IT Źͽ ҡ Z ڿ 庼뿡 .
̹ ISACA & itSMF ۷ itSMF ڸƿ ISACA ؿ 簡 յ ó ֵȴ.
翡 迡 Ҿ ģ ħü ӿ ITSM ITŹͽ Ұ ȿ, ITSM ITŹͽ ó ȿ âϴ Ұȴ.
̹ ۷ Ϸ ߰ ITSM IT Źͽ ϰ ʺڿ ̸ ڵ鰣 Ʈũ ϴ ڸ õȴ.
۷ ũ 3 Ʈ ITSM Źͽ, IT ̷, ITSM Ͻ ġ, , ITSM ȭ, Ʈ ڻ , IT Źͽ ý, ȣ , IT Źͽ ǥ ǥ ȴ.
19 Ŀϴ ̳ ǵ鵵 ̴. Val IT âڶ Ҹ, ǥѴ.
濵 Ʈ 45Ⱓ 濵 о߿ Ͼ, , ְ 濵 ڸ η Ŀ . ״ ̹ ǥ IT Źͽ ¤ ̴.
̹ 翡 ڼ
Ʈ Ȯ ִ.